Professional Telephone
Answering Service

Elevate Your Business Communication

With our personalised Telephone Answering Service, our professional receptionists answer your calls in your company name and if required, forward them to any location. Services can be set up in a matter of hours, it’s the perfect way to give your business a professional and established presence, especially when used in conjunction with our Business Address service.

Connect

£60 / MONTH

This service is perfect for individuals or businesses that require a dedicated telephone number that can be easily managed and redirected to any location. With a unique London telephone number, calls are seamlessly and automatically diverted to a number of your choice, whether it’s a landline or mobile phone. The voicemail service provided with the telephone number ensures that callers can leave a message if you are unable to answer the phone, making it a convenient and reliable service for busy professionals. This service can be particularly useful for remote workers, freelancers, or businesses with multiple locations, as it allows for seamless call redirection and management.

  • Unique (0207) London telephone number
  • Automatic call diversion to a number of your choice
  • Personalised voicemail service
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Response

£90 / MONTH

This service is perfect for businesses that want to provide a professional and personalised call management system. With a unique London telephone number answered in your company’s name, our receptionist can provide your callers with a personalised response, informing them if you are unavailable, on a conference call or in a meeting. This can help manage expectations and ensure that your customers receive prompt and accurate information. Callers can also leave a message on your personalised voicemail, which is seamlessly delivered to you by email, ensuring that you never miss an important message. This service can be particularly useful for businesses that want to project a professional image and provide exceptional customer service, such as law firms, accounting firms, or healthcare providers.

  • Unique (0207) London telephone number
  • Calls answered in your company name
  • Call management with a personalised response
  • Personalised voicemail service
  • Messages delivered seamlessly to your email
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Link Plus

£135 / MONTH

This service is perfect for professionals and businesses that require a personalised and efficient call management system. With a unique London telephone number answered in your company’s name, calls can be easily patched through to any location, providing you with the flexibility to manage your business from anywhere. Our receptionist will introduce callers to you, giving you the opportunity to provide exceptional customer service and make a lasting impression. If you are unavailable or choose not to take the call, your callers will be politely offered your personalised voicemail to leave a message, which will be seamlessly delivered to you by email. This service can be particularly useful for entrepreneurs, small business owners, or freelancers who need to manage their calls effectively and provide a professional image to their customers.

  • Unique (0207) London telephone number
  • Calls answered in your company name
  • Call management with a personalised response
  • Personalised voicemail service
  • Messages delivered seamlessly to your email

*£130/month inclusive of all incoming calls. Call charges @ BT rate for the duration of the call once transferred. Recommended if you expect to receive more than 40 calls per month.

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FAQ Telephone Answering Services

Callers who wish to leave messages for you will be offered your personalised voicemail to leave a message or we will leave a message on their behalf, messages are then sent to you seamlessly by email via our unified messaging system. You can then play the message from your email.

We can allocate to you a unique number, you can then present this number as your new business number or redirect your calls to this number for our Team to answer your calls.

Each of our clients have their own diary management record on our data base, which is screen popped once your unique number is dialled Our Receptionists answer the calls as per your custom call script while taking their name, and company and any relevant information required to transfer the call or to take a message. 

Our answering rate currently is 98.5% within the average ring time of 4 rings. 

All calls are answered in your company name. 

Diverting your calls to us is simple and easy, you will need to decide whether you want:
1. All calls to be diverted
2. All calls to be diverted if your line is busy.
3. All Calls to be diverted after a certain number of rings

Of course. You can choose to use the diverting option only when you want our team to take your calls.

Each of our clients have their own diary management record on our data base, which is screen popped once your unique number is dialled.  Call handling instructions held on these records are used to manage the call.

Monday to Friday 9am to 5.30pm

Of course we can provide you a telephone answering service. We will still need to allocate a unique number. You will then have to instruct your existing phone service provider to divert your calls to the new number we have given you.

Apply today and unlock the full potential of your business with our unparalleled virtual office services

  • Cost-effective solutions tailored to your business needs
  • Enhanced professionalism and credibility
  • Streamlined operations and exceptional customer service
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